Ordering and Shipping
Please read. Thank you.


How to order securely and efficiently:

Call our retail store, at - 
Local: 540-587-9000
Toll-free: 877-THE-WELL (843-9355)


Methods of Payment:

-You may call us at 540-587-9000 (or Toll-free: 877-THE-WELL {843-9355} ) to place your order, and give us your credit card information for payment.

- In addition to paying with your credit card, you may pay for your order with a certified check, a cashier's check or a money order made payable to, and mailed toThe Well, 1764 Patriot Lane, Bedford, VA, 24523.

-You may send it by regular mail with check payment. Your order will ship as soon as your check clears.

Again, we accept all major credit cards except for American Express.


*SHIPPING & HANDLING costs a flat $6.00 [within Continental U.S.] no matter how much you order.


Out of Stock Items: We will let you know if a product is unavailable for any reason, whether temporarily out of stock or discontinued. If it's "out of stock," we'll let you know when it'll be available for shipment.
     You'll decide whether you want the order held, and shipped when that item is available, or if you'd rather re-order it, informing us of your choice by return email or phone.

Returns: Should you receive the wrong products, you must call within five business days to report any errors we made in your order. We'll correct the problem, and of course we'll cover the cost of returning the product to us.

*Our guarantee:  We will always provide you the best quality products possible. 

If they are part of our own line of products, we'll continue to use the highest calibre ingredients on the market. 
If we're reselling a product, we will always offer only the best. Why? Because our reputation is on the line.

We can NOT guarantee, however, that a product will satisfy your unique preferences and taste. 

We cannot cover damages caused in shipping: 
We take extraordinary care in packaging shipments so that no items are broken or damaged. If damage occurs despite that due to careless handling, a report to the carrier will be needed for resolution.


Contact Us:

The Well

1764 Patriot Lane, Bedford, VA  24523
Local- 1-540-587-9000; Toll-Free- 1-877-THE-WELL (843-9355) 

Monday - Friday, 10:00 - 7:00
Saturday, 10:00 - 5:00
Sunday, 2:00 - 5:00

Email: the.well.in.bedford@gmail.com



FDA Compliance Statement

The products and statements on these pages have not been evaluated by the
Food and Drug Administration. These products are not intended to diagnose,
treat, cure or prevent any disease. Consult a health care professional .